You have the right to withdraw within 14 calendar days after receiving your order without giving any reason.

Personalised or custom-made items cannot be returned.

After submitting your request, you will receive return instructions.

You may use our printable return form to exercise your right of withdrawal. The use of this form is optional. You may also notify us of your decision to withdraw by email at info@anasgemigems.be.

You can download the return form in PDF here:

• Dutch version

• Englisch version

You can read the full Shipping & Return Policy right here.